Wrong online order

You ordered a winter jacket online for a family trip next week. The jacket that arrived is the wrong size and colour. Write an email to the store's customer service team.

In your email:

• Describe what you ordered and what you received
• Explain why you need the correct jacket soon
• Say what solution you would like

Read the situation and write an email of about 150–200 words. Make sure you cover all three points.