Refund & cancellation policy
Last updated: 4 November 2026
FluentMaple is currently in a free beta, so no payments are taken yet. This policy applies once paid passes are available.
Passes
Paid passes give access for a fixed period (for example 30 or 90 days). They are one-time purchases and do not renew automatically unless clearly stated at checkout. There is nothing to cancel for a one-time pass.
Refunds
- If you are not satisfied, you can request a full refund within 7 days of purchase, provided you have used no more than 5 scored answers on the pass.
- If you were charged twice or charged in error, we refund the extra charge in full.
- Approved refunds are returned to the original payment method through Razorpay, usually within 5–7 business days.
How to request
Email superiorth16ismax@gmail.com with the email you used to purchase and your payment ID. We reply within 2 business days.